Business Listing Policy

This policy explains how businesses may appear on FreeBusinessDirectory.uk, how profiles are managed, and when listings may be restricted or removed.

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1. About this policy

This Business Listing Policy explains how businesses may appear on FreeBusinessDirectory.uk, how profiles are created, how businesses can claim or update listings and when listings may be restricted or removed.

FreeBusinessDirectory.uk is operated by:

BRIGHT MARKETLY LTD

Company number: 16545126

Registered in England and Wales

Registered office:

67 Fernhead Road, London, England, W9 3EY

This policy should be read together with our Terms & Conditions and Privacy Policy.

Terms & Conditions Privacy Policy

2. Types of business listings

Business profiles may be created in several ways.

A listing may be:

  • submitted directly by an authorised business representative;
  • created automatically using official public information;
  • claimed by an authorised business representative after publication;
  • created or amended by an administrator where reasonably necessary.

The source of a listing does not determine whether the business is endorsed by Free Business Directory.

3. Automatically created profiles

Free Business Directory may create business profiles using official publicly available information, including information obtained from Companies House.

Businesses do not need to register with Free Business Directory before an unclaimed profile is created.

Automatically created profiles may include factual corporate information such as:

  • company name;
  • company number;
  • company status;
  • company type;
  • date of incorporation;
  • registered office information;
  • SIC codes;
  • business classification;
  • general location information.

Automatically created profiles are normally marked as unclaimed until an authorised representative successfully completes the claim process.

4. Unclaimed listings

An unclaimed listing means that the profile has not yet been claimed through our ownership-verification process.

It does not mean that the business:

  • created the profile;
  • approved the listing;
  • has a commercial relationship with us;
  • has purchased a plan;
  • has verified all information displayed;
  • is endorsed by Free Business Directory.

5. Official company information

Certain information may originate from Companies House.

Where information is clearly identified as official company information, Free Business Directory may update it from the relevant public record.

A business owner cannot ordinarily alter official Companies House information through the normal listing editor.

If official information is incorrect, the company may need to correct the underlying Companies House record.

6. Registered office addresses

A Companies House registered office is an official corporate address.

It should not automatically be interpreted as:

  • a customer-facing business premises;
  • a shop;
  • a trading location;
  • an office open to visitors;
  • a service location.

Free Business Directory may therefore display registered-office information separately from commercial business-location information.

We may limit the prominence of registered-office information where appropriate.

7. Claiming a business

An authorised representative may claim an eligible business profile.

We may require reasonable verification before providing management access.

Verification may include:

  • business email verification;
  • domain verification;
  • account verification;
  • documentary evidence;
  • manual review;
  • other reasonable checks.

Knowing a company number alone does not establish authority to manage that business.

8. Commercial information after claim

After a successful claim, an authorised representative may be able to add or manage information including:

  • trading name;
  • website;
  • telephone number;
  • business email;
  • description;
  • services;
  • service areas;
  • opening hours;
  • logo;
  • photographs;
  • commercial business location.

Commercial information must be accurate and must comply with our Terms and applicable policies.

9. Corrections

If you believe information in a listing is inaccurate, you may contact us through our Contact page.

Where the disputed information originates from Companies House, we may:

  • verify the current public record;
  • update our copy where appropriate;
  • ask the business to correct the official source first.

Contact us

10. Duplicate listings

We aim to maintain one appropriate profile per business.

Companies House company numbers are used as an important unique identifier for registered companies.

Where duplicate listings are identified, we may merge, redirect, archive or remove duplicate records.

11. Suspended, dissolved or inactive companies

Where reliable information indicates that a company:

  • has been dissolved;
  • is no longer active;
  • is in a relevant insolvency state;
  • has materially changed status;

we may update, archive, restrict, noindex or otherwise change the treatment of the listing.

Historic or factual corporate information may be retained where appropriate and lawful.

12. Removal or restriction requests

Businesses and individuals may request that information is corrected, restricted or removed.

Requests will be assessed according to:

  • the nature of the information;
  • the source of the information;
  • applicable law;
  • legitimate interests;
  • data-protection rights;
  • public-record status;
  • the rights and interests of other parties.

A removal request does not automatically require the removal of all factual corporate information.

13. Prohibited listings

We may refuse, suspend or remove a listing where we reasonably believe it:

  • is fraudulent;
  • impersonates another business;
  • contains materially misleading information;
  • promotes unlawful activity;
  • infringes intellectual property;
  • poses a security risk;
  • contains malicious links or software;
  • seriously breaches our Terms or other policies.

14. Categories and classification

Companies may initially be categorised using registered SIC codes and our internal SIC-to-category mapping.

SIC classification is an official corporate classification and may not always perfectly describe every commercial activity of a business.

An authorised owner may be able to select more appropriate public-facing categories subject to applicable plan and moderation rules.

15. Search and indexing

Eligible business profiles may be made publicly accessible and may be indexable by search engines.

We do not guarantee:

  • search-engine indexing;
  • a particular search ranking;
  • traffic;
  • enquiries;
  • customers;
  • any specific level of visibility.

Search engines independently determine whether and how pages appear in search results.

17. Reporting a listing

Users may report:

  • incorrect information;
  • impersonation;
  • unlawful material;
  • ownership disputes;
  • intellectual-property concerns;
  • privacy concerns.

Reports can be submitted through the Contact page.

Submission of a report does not guarantee automatic removal.

We may investigate and request additional information.

Contact us

18. Changes to this policy

We may update this policy as our directory, data sources or legal obligations change.

The current version and effective date will be published on this page.

19. Contact

For questions about a listing, use our Contact page and select the most appropriate enquiry type.

FreeBusinessDirectory.uk is operated by:

BRIGHT MARKETLY LTD

Company number: 16545126

Registered in England and Wales.

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